Shipping Policy
At Noor, we aim to ensure a smooth and reliable delivery experience for all our customers. Please review our shipping policy below for complete details regarding order processing and delivery.
1. Order Processing Time
All orders are processed within 1 to 3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. In case of high order volume, processing times may be slightly extended.
2. Shipping Time
Standard shipping time is between 7 to 15 business days, depending on the destination and product availability. Delivery times may vary due to customs clearance, courier delays, or unforeseen circumstances.
3. Shipping Locations
We currently ship to selected regions, which may include worldwide or specific countries depending on your store setup.
4. Shipping Charges
Shipping costs, if applicable, are calculated at checkout. Some products or promotions may include free shipping.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. This allows you to monitor your shipment until it is delivered.
6. Delays and Responsibility
While we strive to meet estimated delivery times, delays may occur due to customs inspections, courier issues, or incorrect shipping details provided by the customer. Noor is not responsible for such delays once the order has been dispatched.
7. Contact Information
If you have any questions regarding your order or the shipping process, you may contact our support team at the provided business email.